At soaraby.com, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit or interact with soaraby.com, we may collect the following information:
- Personal Information: Name, email address, shipping/billing address, phone number, and payment details.
- Order Information: Products purchased, order history, and customer service interactions.
- Technical Information: IP address, browser type, device type, and browsing behavior through cookies and similar technologies.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate with you regarding your order or customer service requests
- Send updates, promotional offers, or newsletters (if you opt in)
- Improve our website, products, and customer experience
- Detect and prevent fraud or misuse
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Trusted third-party service providers (e.g., payment processors, shipping companies) to help us operate our business.
- Law enforcement or legal authorities, if required by law or to protect our rights.
4. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, but this may affect some site functionality.
5. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse. All payment transactions are encrypted using secure socket layer (SSL) technology.
6. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the information below.
7. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
📧 support@soaraby.com